Articles

Cialdini, R.B. 1993. Influence: The Psychology of Persuasion. Revised Edition.  New York: William Morrow and Company, Inc.

Coreil, J., Bryant, C.A., & Henderson, J.N. 2001. Social and Behavioral Foundations of Public Health. Thousand Oaks, California: Sage Publications, Inc.

Daniels. A.C. 1999. Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement. New York, NY: McGraw-Hill.

Daniels, A.C. &  Daniels, J.E. 2004. Performance Management: Changing Behaviors that Drives Organizational Effectiveness.  4th ed. Atlanta, GA: Aubrey Daniels International, Inc.

Fournies, F.F. 1999. Why Employees Don’t Do What They’re Supposed To Do and What To Do About It.  Updated Edition.  New York: McGraw-Hill

Leeds, D. 2000. The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work. New York: Penguin Putnam, Inc.

Schien, E. 1992. Organizational Culture and Leadership.  2nd Ed.  San Francisco, California: Jossey-Bass.

Skinner, B.F. 1953. Science and Human Behavior. New York: Macmillan

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